Privacy and Cookie Policy

Last updated: 2025.02.14

1. Introduction

Your privacy is important to us. This policy describes how Sthlm Neon (“we”, “us”, “our”) collects, uses and protects your personal information and how we use cookies on our website www.sthlmneon.se .

By using our website and services, you agree to this policy.

2. Collection of personal data

We collect and process personal data when you:

  • Placing an order
  • Contact us via email or form
  • Subscribe to our newsletter
  • Visiting our website (through cookies)

The information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Delivery and billing address
  • Payment information (securely handled via third-party payment providers)
  • IP address and device information

3. Use of personal data

We use your personal data to:

  • Manage and deliver your order
  • Contact you if you need order-related information
  • Improve our website and user experience
  • Send marketing communications if you have consented to it

We never sell or share your personal information with third parties for marketing purposes.

4. Storage and protection of personal data

We only store your information for as long as is necessary for the purposes set out above or as required by law. We use security measures to protect your information from unauthorized access, loss or misuse.

5. Your rights

You have the right to:

  • Get information about what personal data we have about you
  • Request correction of incorrect information
  • Request that we delete your data (with certain exceptions, such as legal requirements)
  • Object to the processing of your data for marketing purposes
  • Request a copy of your data in a digital format

To exercise your rights, contact us at hello@sthlmneon.se .

6. Cookies and tracking technologies

We use cookies to improve your experience on our website. A cookie is a small text file that is stored on your device when you visit our website.

6.1 Types of cookies we use

  • Necessary cookies – Required for the website to function properly.
  • Analytical cookies – Helps us understand how visitors use our website.
  • Marketing cookies – Used to display relevant advertisements and offers (only if you have consented to this).

6.2 Manage cookies

You can change your cookie settings in your browser at any time. Please note that some features of our website may stop working if you block cookies.

7. Third-party providers

We may use third-party services such as payment providers and analytics tools (such as Google Analytics). These services may collect data in accordance with their own privacy policies.

8. Changes to this policy

We reserve the right to update this policy as necessary. The latest version is always available on our website.